I Received a Parking Ticket. What Should I Do?

What to do if you received a parking ticket after registering with Offstreet. We understand receiving a parking ticket can be frustrating. We're here to point you in the right direction!

Offstreet Does Not Issue Tickets

Offstreet is a parking validation software provider. We help organizations manage parking by allowing drivers to register their vehicles through our online parking solution. We do not:

• Own or operate parking lots
• Issue citations or manage enforcement
• Handle disputes related to tickets

All enforcement decisions are made by the organization managing the lot, not Offstreet.

What to Do If You Received a Ticket

If you received a ticket, your best course of action is to follow the instructions printed directly on the citation notice. These typically include:

• Who to contact about the ticket
• How to dispute the citation (if eligible)
• Where to pay (if applicable)

Think You Registered Through Offstreet?

If you believe you registered your vehicle for parking through Offstreet and were ticketed by mistake, we’d be happy to take a look.

To help support your dispute, we can check if there’s a valid registration in our system and send you a confirmation receipt.

Please fill out the form below with your registration details so we can look up your parking session. If we find a matching registration, we’ll send you a confirmation receipt you can reference when disputing the ticket.

Still Need Help?

If you're unsure whether your session was registered, our support team can help. You can Contact Us here.